Privacy Policy

Last updated: November 11, 2026

BookPro is made by Lennox Digital ("we", "us"). This policy explains what the BookPro app and BookPro booking pages do with information. In short: your bookings and clients stay on your phone. We hold an email address and your purchases only if you create a Lennox Digital account or subscribe, and your booking page only if you publish one.

What stays on your device

Everything you create in BookPro is stored only on your phone, in the app's private storage:

• bookings, their times, prices, deposits, status and notes
• clients: names, phone numbers, email and postal addresses, notes and history
• services, working hours, breaks and days off
• the files you export: backups, client CSV files, calendar files and invoice drafts

We don't receive any of it. The app has no analytics, advertising or crash-reporting tools, and it doesn't track you.

When you share something (a calendar file, an invoice draft, a client list, a text message to a client), you choose where it goes with your phone's share sheet, and that app's own privacy policy applies from then on.

Information about your clients. You are responsible for collecting and using your clients' details lawfully, for example by telling them you keep their contact details for appointments.

The optional Lennox Digital account

You can use BookPro without an account. You need one only for a booking page or to use Lennox Business across our apps. If you sign in, we store your email address (typed for an email code, or given by Google or Apple; with Apple's "Hide my email" we get a relay address), an account ID we create, and which subscriptions are active. Your bookings and clients are not stored in your account.

Sign-in uses an emailed 6-digit code, Google, or Apple (on iPhone). Google and Apple confirm who you are and give us your email and an ID; we don't get your password or contacts. The account service runs on Supabase, which processes data for us on servers in the United States, over encrypted connections (HTTPS).

Purchases

Subscriptions are bought through Google Play (or the App Store). We never see your card. The app sends the store's receipt to our server, which confirms it with Google or Apple and keeps a purchase history (product, order ID, start, renewal, expiry and refund dates) to unlock Pro. If you're signed in, the purchase is linked to your account so Lennox Business works in our other apps.

The count of bookings you've made this month (for the free plan's limit) is worked out on your phone.

Booking pages (BookPro Pro, optional)

If you publish a booking page, the app sends our server (Supabase, United States):

• your page's link name, business name, welcome note, time zone and currency
• the services you mark as bookable online: name, length, price, deposit and description
• your working hours, breaks, days off and booking rules
• busy times: the start and end of your bookings for the booking window, with no names, services or notes

Anyone with the link can see the business name, welcome note, services, prices and open times.

Visitors who send a request type their name, an email address or phone number, and an optional note. We store that, with the chosen service and time and a one-way hash of their IP address (for rate limiting and abuse prevention, never the address itself), until the business owner's phone downloads it. We delete requests from our server 90 days after the appointment time. After download, the request is in the owner's app and the owner is responsible for it. We don't use visitors' details for anything else, and we don't email them.

The booking page uses no cookies, analytics or trackers.

Permissions

BookPro uses internet access (account, purchases, booking page, our web pages), Google Play billing, and notifications for Pro reminders, which it asks for only when you turn reminders on. Reminders are scheduled on your phone; nothing is sent to us.

Deleting your data

• Bookings, clients and services: Settings → Data → Delete all data, or uninstall the app. Export a backup first if you want to keep them.
• Booking page: Booking page → Delete page removes the page and any requests not yet downloaded.
• Your Lennox Digital account: Settings → Account → Delete account, or email support@lennoxdigitallabs.com from the address on the account. Deleting in the app removes the account, its purchase records, your booking page and waiting requests right away, in every Lennox Digital app. By email, we do it within 30 days.
• Visitors who sent a request can ask the business to delete it, or email us to delete it from our server.
• Subscriptions: deleting your account doesn't cancel a subscription. Cancel it in Google Play (Payments & subscriptions) or your App Store settings.

Children

BookPro is for adults (18+) and isn't designed for children. We don't knowingly collect information from children.

Changes

If we change this policy, we'll update the date above, and mention significant changes in the app or the release notes.

Contact

Lennox Digital
support@lennoxdigitallabs.com
https://www.lennoxdigitallabs.com/apps/bookpro/