Privacy Policy

Last updated November 9, 2026 (live account and store purchases).

HomeTrack is a home maintenance app made by Lennox Digital. This policy explains what HomeTrack stores, where, and how to delete it.

Short version

• Your home, tasks, repair log, costs, contractors and photos stay on your phone. We never receive them.
• You don't need an account. If you choose to sign in, we store your email address and an account ID, and the purchases you make, so Pro works across our apps.
• No ads, no tracking, no selling of data.

What stays on your device

Everything you enter in HomeTrack is stored only in the app's storage on your phone. That includes your home's details and address, rooms (with paint colors and flooring), systems and appliances (with models, serial numbers and warranty dates), tasks, the repair log with costs and notes, contractors' names and contact details, parts lists, checklists and photos. It is not uploaded to Lennox Digital or anyone else.

Reminders are scheduled by your phone's own notification system. The home history PDF, the home inventory PDF, CSV and calendar files are made on your phone. They only leave it if you choose to share or save them.

Backups you export are files you control. Anyone with the file can read it, so keep it somewhere safe.

Importing from WarrantyVault

If you import a WarrantyVault backup, HomeTrack decrypts it on your phone with the password you type. The password and the file aren't sent anywhere.

Links that open your browser

"Find the manual", "Find replacement parts" and "Check for recalls" open your web browser with a search for the item's brand and model. HomeTrack never sends the serial number or anything else. The privacy policies of those websites (Google and the US Consumer Product Safety Commission) apply to those searches.

The optional Lennox Digital account

You can sign in with Google, Apple (on iPhone) or your email to use one Lennox Digital Pro subscription in all our apps. Google and Apple confirm who you are and give us your email address; with email, we send you a 6-digit code. If you sign in, we store:

• your email address, and the account ID we create for you;
• the sign-in method you used;
• which subscriptions you have, when they started and when they expire.

We use this only to sign you in and unlock what you've paid for. Your home data is not stored with your account and stays on your phone, even when you're signed in.

The account and purchase records are kept on our server, run for us by Supabase (database and sign-in) in the United States. Supabase acts as our service provider and may only use the data to provide the service to us. Data is encrypted in transit (HTTPS).

Purchases

Subscriptions are bought through Google Play or the Apple App Store. They handle your payment details, which we never see. Our server checks each purchase with Google or Apple and receives a record of it (product, dates, status and the store's purchase token or transaction ID) to unlock Pro. If you're signed in, the record is kept with your account so Pro works in our other apps and on a new phone. If you're not, it only unlocks Pro on that phone.

AI and cloud processing

HomeTrack doesn't use AI services or cloud processing. Lifespan forecasts, plans, reports and the supplies list are worked out on your phone.

Analytics and ads

HomeTrack has no ads, no analytics and no tracking SDKs, and doesn't use advertising IDs.

Children

HomeTrack is meant for adults (18+) and isn't designed for children.

Deleting your data

• Home data: Settings → Delete all data removes everything from your phone. Uninstalling the app does the same.
• Account: Settings → Delete account deletes your Lennox Digital account and the data stored with it, in every Lennox Digital app. Cancel any subscription in Google Play or the App Store too, because deleting the account doesn't stop store billing. You can also email us to delete it.

We keep account data only while your account exists. Purchase records may be kept longer where the law requires it, for example for tax.

Your rights

Depending on where you live, you may have the right to see, correct, export or delete the personal data we hold about you. Email us and we'll respond within 30 days.

Changes

If this policy changes, we'll update this page and the date at the top. Significant changes will also be shown in the app.

Contact

Lennox Digital, support@lennoxdigitallabs.com