Support
Answers for parents about the Kids Studio apps. Still stuck? Email support@lennoxdigitallabs.com.
How do I open the settings?
Tap ⚙️ at the top of any Kids Studio app. A “Grown-ups only” check asks you to solve a multiplication question written in words, then the settings open.
How do I turn off sounds or the voice?
Open ⚙️ settings and tap Sounds or Voice to switch each one on or off.
The app is silent on my Android device.
The spoken words use your device’s text-to-speech voice. Check that Voice is on in ⚙️ settings, that the media volume is up, and that a text-to-speech engine is installed in your device’s Settings (search for “Text-to-speech”).
How is progress saved?
Automatically, on the device. Stars and levels are kept until you reset them or uninstall the app.
How do I start over for a younger sibling?
Open ⚙️ settings, tap Reset progress, then Reset. This clears the stars, levels and saved items in that app only.
How do I delete all data?
Use Reset progress in ⚙️ settings, or uninstall the app. We don’t hold any copy of your data, so nothing else needs to be deleted.
Does the app need the internet?
No. Every Kids Studio app works fully offline. The Android apps don’t even have permission to use the internet.
Are there ads or in-app purchases?
No. There are no ads, no purchases and no links that take your child out of the app.
Privacy questions? Read the privacy policy.