Support
Help for SecureShare
Send files and secret notes, end-to-end encrypted. Receivers need no account.
Get help
Email support@lennoxdigitallabs.com with your question, a bug report or an idea. Include your phone model and what you were doing, and we’ll reply by email.
Delete your account and data
You can sign in with Google, Apple (on iPhone) or a one-time code sent to your email, to use your Pro purchases in every Lennox Digital app. Sign-in with Google or Apple sends us your email address and an account identifier from that provider; we don't receive your Google or Apple password. If you sign in, we store:
- your email address and an account id,
- which Lennox Digital products you've bought and when they renew or expire (the store's purchase record, checked with Google Play or the App Store).
The account is stored with Supabase (Amazon Web Services, United States).
Each share you send is linked to your account, so we can apply your plan's limits, handle abuse reports and let you delete it. You can delete your account in Settings → Account → Delete account; this removes your email, account id and purchase records from our systems, and your shares stop working and their encrypted data is deleted. Store subscriptions must also be cancelled in Google Play or the App Store.
You can ask for a copy of, or deletion of, any data we hold about you by emailing us. Most data can be deleted directly in the app, as described above.
Full details are in the privacy policy.