Privacy Policy

Last updated: November 9, 2026 (live account and purchases)

InspectPro is made by Lennox Digital ("we", "us"). This policy explains what the InspectPro app does with your information. In short: your inspections stay on your phone. We only hold an email address and your purchases if you choose to create a Lennox Digital account or subscribe.

What stays on your device

Everything you create in InspectPro is stored only on your phone, in the app's private storage:

• inspections, answers, notes, severity ratings and cost estimates
• photos and photo markup
• signatures, including tenant or client signatures you collect
• your templates, saved notes and company profile, including your logo
• the PDF reports and CSV files you export

We don't receive any of it. The app has no analytics, advertising or crash-reporting tools, and it doesn't track you. InspectPro's data and your sign-in are also left out of Google's automatic backup and phone-to-phone transfer. To move inspections to a new phone, use Settings → Data → Export backup.

When you share a report or a backup, you choose where it goes using your phone's share sheet: email, messaging, cloud storage and so on. From then on, that app's or service's own privacy policy applies.

Personal information about other people. Inspections can include names, addresses, signatures and photos of other people's property, such as tenants, clients or drivers. You are responsible for collecting and sharing that information lawfully, for example by telling tenants that photos and signatures are part of the report.

The optional Lennox Digital account

You can use every InspectPro feature without an account. An account is only used so that a Lennox Business subscription works in every Lennox Digital app except All Payroll.

If you sign in, we store:

• your email address: the one you type for an email code, or the one Google or Apple gives us when you sign in with them. If you choose "Hide my email" with Apple, we get Apple's relay address instead.
• an account ID that we create
• which subscriptions are active on your account (see below)

Your inspections are not stored in your account.

Sign-in providers. You can sign in with an emailed 6-digit code, with Google, or with Apple (on iPhone). If you use Google or Apple, they confirm who you are and tell us your email address and an ID for your account with them. We don't get your password or your contacts, and we don't post anything for you. Their own privacy policies cover what they do.

The account service runs on Supabase, a hosting provider that processes the data for us on servers in the United States. Data is sent over encrypted connections (HTTPS).

Purchases

Subscriptions are bought through Google Play (or the App Store on iPhone). We never see your card or payment details. We receive a record of the purchase: the product, when it started and when it renews or expires. We use it to unlock Pro.

To check that a purchase is real, the app sends the store's purchase receipt to our server, which confirms it with Google Play or Apple. We keep a purchase history on our server (Supabase, United States): the product, the store's order or transaction ID, and when it started, renews, expires or was refunded. Google and Apple also tell our server when a subscription renews, is cancelled or is refunded, so Pro stays correct.

If you're signed in, the purchase is linked to your account ID, so Lennox Business works in our other apps. If you aren't signed in, the purchase still unlocks Pro on your phone, tied to your Google Play or App Store account.

Free reports. The count of free reports you've used this month is kept on your phone. Whether you have Pro (and so no limit) comes from the purchase record above.

No AI or cloud processing

InspectPro doesn't send your inspections, photos or notes to any AI service or server. Photo scaling, time stamps, markup, PDF creation and report fingerprints all happen on your phone.

Permissions

InspectPro uses internet access to open our web pages and to connect the optional account and purchases, and Google Play billing to sell subscriptions. It asks for no permission that shows a prompt. Photos come from your camera or photo picker only when you choose to add one.

Deleting your data

• Inspections and photos: in the app, go to Settings → Data → Delete all data, or uninstall the app. Make a backup first if you want to keep them.
• Your Lennox Digital account: in the app, go to Settings → Account → Delete account, or email support@lennoxdigitallabs.com from the address on the account. For your security, the app asks you to sign in again first if you last signed in more than 10 minutes ago. Deleting in the app removes your account and its purchase records from our server right away, in every Lennox Digital app. By email, we delete it within 30 days. Google and Apple keep their own records of your payments under their policies.
• Subscriptions: deleting your account doesn't cancel a subscription. Cancel it in Google Play (Payments & subscriptions) or in your App Store account settings.

Children

InspectPro is meant for adults (18+) and isn't designed for children. We don't knowingly collect information from children.

Changes

If we change this policy, we'll update the date above. If a change is significant, we'll also mention it in the app or in the store release notes.

Contact

Lennox Digital
support@lennoxdigitallabs.com
https://www.lennoxdigitallabs.com/apps/inspectpro/