Terms of Use
WorkOrder Pro by Lennox Digital Labs LLC
Last updated: November 11, 2026
These terms apply to the WorkOrder Pro app by Lennox Digital. If the general Lennox Digital terms are published, they apply too, and these terms add the points below.
Your jobs are your work
WorkOrder Pro is a tool for tracking service jobs. You decide what work to do, how to do it, what to charge and what to write. You are responsible for the work itself, your licenses and permits, and meeting the codes and standards that apply to your trade. WorkOrder Pro doesn't certify, inspect or guarantee any work.
Prices, totals and invoices
Labor rates, part prices and totals are amounts you enter. Totals in WorkOrder Pro are before tax. "Send to All Invoice" prepares an invoice draft from those amounts; check it before you send it. Tax, payment terms and collecting payment happen in All Invoice or your own invoicing, not in WorkOrder Pro.
Signatures
Signatures collected in the app are images drawn on the screen, with the name and time from your phone. Whether a signature binds anyone depends on your agreement with the customer and on local law.
Teams
The team owner decides who joins and can remove people. Everyone on a team can see and change the team's jobs, customers and photos. You're responsible for who you invite and for having the right to share your customers' details with your team. If the owner's subscription ends, the team becomes read-only until it's renewed.
Your data and backups
Jobs are stored on your device (and, with team sharing, on our server for your team). You are responsible for keeping backups: if you delete the app, reset or lose your phone without a backup, we can't recover jobs that weren't shared with a team.
Subscriptions
WorkOrder Pro Plus and Lennox Business are auto-renewing subscriptions sold through Google Play or the App Store. They renew at the price shown until you cancel in your store account. Refunds follow Google Play's and Apple's policies. The free plan includes 5 job PDFs a month and may change; we'll say so in the app first.
Liability
To the extent the law allows, WorkOrder Pro is provided "as is", and Lennox Digital isn't liable for indirect or consequential losses arising from its use, including scheduling mistakes, disputes over work or charges, or lost data.